Online Courses

Two common reasons your course is missing from your account; 1.) Check to make sure your course has not expired. When your course expires, it will no longer be available for you to access it. You can get your course extended for 1, 3, or 6 months past the original [...]

Yes, visit our Course Extensions. You can extend your course for 1, 3, or 6 months.

We have a refund policy in place. You can get a refund as long as you have not gone past unit 1 and it has not been more than 7 days from the date of purchasing your course. If you have gone past unit 1 and or it has been [...]

Please note, eBooks are provided through VitalSource®, our partner for online, downloadable, and mobile eBook fulfillment. To begin, login or create an account with your email address and password. This only takes a few moments. After logging in: Click on Redeem in the top right corner of the navigation menu [...]

Send us an email at rowlettschool@rres.com and ask for a password reset. We will go in the portal and send you the info to reset your password. You can also call tech support and get help with a password reset.

Yes, you can. We have instructors available between the hours of 8 am and 5:30 pm. Monday through Friday. If you send us an email with your questions, we will also answer them over the weekend and at night.